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Privacy Policy
Effective Date: July 2025
American Heart Booking (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, book a course, or contact us.
Information We Collect
When you interact with our website or services, we may collect:
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Personal information: such as your name, email address, phone number, billing information, and any details you provide when booking a class or contacting us.
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Booking information: course type, location, date, and payment details.
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Device and usage information: such as IP address, browser type, and pages visited to help improve our site’s performance and user experience.
How We Use Your Information
We use your information to:
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Process and confirm your course bookings.
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Provide customer support and respond to inquiries.
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Issue certifications and maintain compliance with American Heart Association (AHA) requirements.
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Send you important updates about your class, including reminders or rescheduling notices.
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Improve our website, services, and communication.
Sharing of Information
We do not sell or rent your personal information.
We may share your data only in the following situations:
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With trusted service providers who help us operate our website, process payments, or deliver services (under strict confidentiality agreements).
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With the American Heart Association or affiliated training centers if required for compliance or verification of certification.
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If required by law, legal process, or to protect our rights and safety.
Data Storage and Security
We store your information securely and take reasonable administrative, technical, and physical measures to protect it from unauthorized access, alteration, or disclosure. Payment transactions are encrypted and processed through secure payment gateways; we do not store your full payment information on our servers.
Your Rights
Depending on your location, you may have rights to:
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Access, update, or delete your personal data.
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Request a copy of the data we hold about you.
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Opt out of marketing communications at any time by contacting us.
Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though some site features may not function properly.
Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing personal information.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently done so, please contact us to remove the data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
SMS Terms & Privacy
Terms of service and privacy policy for SMS communications
Terms of Service
By opting in to SMS messages from , you agree to receive text messages for customer support, service updates, and other communications related to your account.
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You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
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If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
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Carriers are not liable for delayed or undelivered messages.
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As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy Policy
does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.